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Automotive Data Analyst in St Albans - Verulam Point


Automotive Data Analyst

St Albans - Verulam Point

IHS Markit Automotive Industry Solutions - Delivering accurate forecasts, market information, competitive analysis and strategic tools for automotive OEMs, their suppliers, retailers and financial stakeholders.

We think about a car. We provide the most comprehensive information, analytics, and expertise to the automotive industry available in the world today. Every day, industry leaders rely on our solutions and services to drive better decisions and results.

Our global team is smart, fun, diverse, passionate, collaborative, and socially-responsible – if this sounds like you, why don’t you work at IHS Markit? The role of Automotive Data Analyst is an opportunity to apply your motor industry experience in a new and challenging way that you probably never knew existed!

What will you be doing:

  • Monitoring the incoming data flow from dealers, DMS providers and manufacturers for all UK and global markets, and reporting completeness status within agreed Service Level Agreements.
  • Liaising directly with dealer and manufacturer clients in both the UK and globally
  • Being accountable for the timely resolution and escalation of all problems relating to the DMS data in accordance with agreed SLA targets
  • Responding to support queries assigned by the internal Help desk
  • Being accountable for the quality and integrity of data from the point of acquisition through to input in to the Data Warehouse.
  • Proactively investigating quality issues where necessary
  • Carrying out ad-hoc project work
  • Liaising with individuals and managers within the various business teams
  • Occasional travel to customers within the UK may be required
  • To meet the changing needs of the business, any other reasonable duties as requested by your Manager, including flexible schedule during peaks of activity.

What are we looking for:

  • Two years of practical experience in an After sales role within the Retail Motor Trade, Automotive Manufacturer, DMS supplier or associated industry
  • Able to assess relative business priorities based on a solid understanding of customer satisfaction and revenue implications
  • Customer facing
  • Excellent written and verbal communication skills
  • Intermediate knowledge of Microsoft Excel
  • Customer focused
  • Able to deliver consistently high standards of work
  • Logical thinking, accuracy, and attention to detail
  • Able to work without close supervision
  • Flexibility to work on more than one project at once
  • Able to meet challenging deadlines.

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IHS Markit is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by the laws and regulations in any of our locations.

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace. In addition, in the United States, we perform pre-employment drug testing and are required as a federal contractor to participate in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Statement

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Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.




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