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at IHS Markit

IT Support Associate in Penang-Jalan Sultan Ahmad Shah

IT Support Associate

Penang-Jalan Sultan Ahmad Shah

Principal Accountabilities:
• To answer and escalate all IT inbounds calls within the Groups Service Level Agreement.
• Provide Tier1 hardware, software, network and mobility support for all IT Customers.
• Escalate issues to Team Leader or other IT Support Group where incident or request/tasks cannot be solved or delivered.
• To perform on-boarding/off-boarding and account management.
• Maintain a tidy and structured working environment.
• Comply with policies, standards, process and procedures.
• To assist team leaders with activities as required.


IHS Markit is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or accommodation to use our website to apply to a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation will be considered on a case-by-case basis.

This contact information (email and phone) is intended for application assistance and accommodation requests only. 

We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process and only qualified candidates will receive consideration and follow-up.

IHS Markit is proud to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment drug testing. As a federal contractor in the United States, IHS Markit is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding legal rights and protections in the United States, please click on the following links:

Right to Work
EEO is the Law
EEO is the Law Supplement
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If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

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