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Customer Support Associate/Data Transformation Analyst in Rockville - Gaither Road

Customer Support Associate/Data Transformation Analyst

Rockville - Gaither Road

Data Transformation Analyst I/Customer Support Associate – Retail

8:00AM to 5:00PM – Monday through Friday

Rockville, MD

About OPIS By IHS Markit

OPIS By IHS Markit is a thriving energy pricing, news and software provider. We provide transparency through real-time news and pricing services, software tools, education courses and market-specific benchmark pricing reports that enable our customers to make smarter, more-informed decisions.

The retail fuels division of OPIS By IHS Markit is a leading provider of retail fuel pricing and station information, used by fuel marketers for competitive intelligence, as well as used by the telematics industry for in-app and in-car infotainment. As the fastest-growing division of OPIS, the retail fuels group offers an exciting and dynamic opportunity for the right individual to succeed and grow a career.

OPIS offers a professional, stable and casual work environment. We offer the opportunity for growth and the support to succeed. OPIS has a comprehensive benefits package that includes but is not limited to a generous paid time off plan, medical, dental, and vision coverage, and a 401(k) plan with a company match.

Role Overview

The OPIS Retail division has a full-time opening for a Data Transformation Analyst I/Customer Support Associate at our company headquarters in Rockville, MD. We are looking for a dedicated, self-motivated individual to fill an entry-level position that assists with the day-to-day quality control of our retail fuel pricing database, as well as to assist our customers with OPIS products. Attention to detail and the ability to handle multiple assignments with a premium focus on time management is essential.

In this role, you will:

  • Maintain the data quality for retail pricing, station, and amenities data across the United States, Canada, Mexico and Australia, eventually expanding globally.
  • Run quality control processes to correct or eliminate incorrect or invalid prices according to OPIS methodology.
  • Assist the retail business development and product development teams in data reliability goals.
  • Provide sales support by creating historical data files, setting prospective customers up on trials of our services, and answering questions regarding data and data quality.

To do this job successfully, you should:

  • Be excited about working with data.
  • Be able to make sound decisions related to the validity of information and sources.
  • Work well in a deadline-driven environment.
  • Have excellent organizational skills with strong attention to detail.
  • Be computer literate, with a proficiency in the use of Microsoft Office applications.
  • Effectively manage multiple projects with interruptions.
  • Exhibit proficient written, verbal and interpersonal skills.
  • Work well in both an individual and group setting.
  • Always strive to meet and exceed targets.

Work Experience/Education Required:

Ideally, at least one year of experience working with data either in a professional or academic setting. College degree preferred. Recent or expected college graduates are encouraged to apply.

IHS Markit (NASDAQ: INFO) harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivaled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500.  We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defense, chemical, and economics and country risk. 

Headquartered in London, IHS Markit (NASDAQ: INFO) is committed to sustainable, profitable growth.

It is the policy of IHS Markit to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IHS Markit will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. For candidates in the US, we are a participant in E-Verify (see link below).

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Current Colleagues

If you are currently a colleague with IHS Markit please apply internally via Workday.

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