Trading Services is looking for an experienced L2 support Associate. The person will work with the client services, product and development teams to support the product suites round the clock. The person should be an expert in Unix/shell scripting and have a good understanding on the various operating systems. Having knowledge of cloud infrastructure of AWS is a plus.
Ø Work experience between 3-6 years.
Ø Experience in scripting languages.
Ø Good working knowledge of RDBMS in writing complex queries.
Ø Good working knowledge of Unix and Windows platform.
Ø Flexible to work in variable shift schedules.
Ø Effective in communication both verbal and written.
Ø Should be able to take corrective actions based on prior application/product knowledge.
Ø Able to create proper channelization of the ongoing product issues.
Ø Manage client services and product expectations.
Ø Able to manage dependencies and timely manage priority.
Ø Be able to maintain and support all areas of the application.
Ø Should be willing to work as individual capacity and in teams across geographies.
It is the policy of IHS Markit to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IHS Markit will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. For candidates in the US, we are a participant in E-Verify (see link below).