Cause an effect
at IHS Markit

Order Management Analyst in Bracknell - Capitol Building


Order Management Analyst

About Us

IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivalled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500.  We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defence, chemical, and economics and country risk.  

 
Headquartered in London, IHS Markit (Nasdaq: INFO) is committed to sustainable, profitable growth. 

  

Your Role

  • Managing the BSI membership validation and audit process, ensuring that membership status is captured and communicated. 

  • Validation of membership with BSI for both new and renewals 

  • Inserting letters to renewals notices where customers membership is expiring prior to renewal date, have to do this as invoice and renewal notice could be different pricing and would cause audit issues if not included 

  • Work closely with sales to ensure customers are charged correct pricing 

  • Support Royalty team on a monthly basis in regards to any queries on UK subscriptions of local products 

  • Work with Royalty team to conduct annual audits of membership payments (Previous audits have been done in Bracknell) 

  • Support Sales with signing original paperwork. 

  • Process Advertising orders with confirmation of ad placement in Ad Manager coordinating with sales. 

  • Countersign IHS Ltd agreements received via DocuSign or via hardcopy. 

  • Manage UK Consortium deal orders (eg JISC & CHEST) 

  • Sort returned post/mail resolving issues. 

  • Monitor printer (Problems at the moment with printing – Liaising with Vanguard team) 

  • Provide on the ground support to AR/Sales on invoice/order queries, liaising with other Helpdesks where additional support required. 

  • Sorting and distributing invoices and renewal notices to the postroom to ensure that these are sent to the customers. 

  • Raising of Manual invoices for customers who cannot accept our standard system invoices. 

  • Support the onboarding of future entities onto SAP. 


About You

  • Secondary education or above

  • Typically one year of experience in related field 

  • Minimum of one year SAP or similar ERP experience preferred 

  • Minimum of one year Salesforce or similar CRM experience preferred 

  • Microsoft Office   

  • Excellent organization skills 

  • Ability to interact professionally with peers 

  • Reliable and able to work under pressure 

  • Detail-oriented 

  • Ability to physically perform general office requirements.  Must be able to perform essential responsibilities with or without reasonable accommodations. 

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Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law).  In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency

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Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.



  • Req ID: R21102
  • Date Posted: 04/07/2021
  • Job Category: Sales and Customer Care
  • Location: Bracknell - Capitol Building
  • City, State: Bracknell, Berkshire
  • Country: United Kingdom


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