Cause an effect
at IHS Markit

Sales Productivity Specialist in Penang-Jalan Sultan Ahmad Shah

Sales Productivity Specialist

Your Role:

  • Work with Sales and Customers to prepare/gather artifacts required order processing and entitlement
  • Directly work with Order Entitlement groups to resolve customer entitlement issues.
  • Perform various administrative tasks related to pre-sales/post-sales activities as requested by the Sales team.
  • Communicate with customer directly and resolve customer enquiries when requested by the Sales team.
  • Process expert for one or more tasks performed by the team
  • Ensure delivery of services per the agreed SLA.

You have:

  • Relevant Bachelor Degree
  • Able to work in rotational shifts (APAC, EMEA, US)
  • Excellent written and verbal communication skills in English
  • Ability to learn and operate is a plus
  • Intermediate MS Office skills including MS Excel
  • Good analytical and problem solving skills
  • 3-5 years of work experience in Sales operation/Administrative or Customer Service
  • Experiences working in a multi-national company is a plus.
  • Ability to handle and prioritize multiple tasks
  • Can-do winning attitude


Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law).  In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency


Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

  • Req ID: R18578
  • Date Posted: 10/27/2020
  • Job Category: Corporate Services and Administration
  • Location: Penang-Jalan Sultan Ahmad Shah
  • City, State: Penang, Pulau Pinang (Penang)
  • Country: Malaysia

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